With the deep cutbacks in IT hardware spending and lengthened product life-cycles, the service market is presented with unique opportunities to maintain existing equipment and benefit from out-sourcing of operations. This report will build on IMS Research’s expertise in the UPS industry by providing a detailed and accurate assessment of the present state and future development of the global market for UPS service & support. Market sizes and forecasts will be generated after close consultation with leading UPS service providers around the world.
Key questions that will be answered:
What was the total available market for UPS service in 2008/09? How will this change over the next five years?
What are the key trends in the UPS service market? What factors will contribute to growth? What will constrain its expansion?
How has the economic recession impacted the UPS service market? Will it fall at the same rate or out perform the UPS hardware market in the near term?
How does demand for UPS service vary by single vs. three phase UPS and by kVA?
Are after-sale services growing faster than support sold at time of purchase?
Which types of UPS service generate the most revenues? How does this vary by region? Which service types offer the best growth potential?
Who are the UPS service market leaders? How does this differ by region?
